News and Updates

Please check this page regularly for the latest information regarding stock updates, prices changes and other TekBox news.

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18/05/2022 3D Secure Card Verification

Recently we added 3D Secure protection onto our card payments system. This was set at a threshold for orders of over £25, but we have now reduced this down to £5 to ensure a more secure process for all.

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13/05/2022 Bulk Quantity Discounts

We have added new quantity discounts onto around 50 different listings. The discounts range from 10-50% off and will only be applicable for orders of the full quantity specified in each listing placed in one single order, going to one delivery address. Please note that the bulk discount will not be applied on top of the existing dropshipping discount, which remains in place for approved dropshippers for orders of any quantity. If this proves successful and popular we will look at adding bulk quantity discounts to other products too in the future.

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21/04/2022 Postage Service Changes

Due to updates a on some of our postal services we have made some changes to our postage options. We are no longer able to offer the Royal Mail 1st Class postage option so this has been removed. Our Next Day postage option has also increased in price from £3.99 to £4.99. We work hard to keep our postage prices as a low as possible but unfortunately a small price increase has been unavoidable in this instance.

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14/04/2022 Bank Holiday Weekend

We will be closed on Friday and Monday, due to both days being bank holidays. Any orders placed on the website over the weekend will be sent out on Tuesday. If you have any issues or queries, please email us and we will get back to you as quickly as possible, but please be aware we will not be back in the office until Tuesday so we may take a little longer than usual to reply. We hope you all have a great weekend!

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08/04/2022 Product Change

The design of the Wall Mounted Bike Rack (HD-WL-BIK-RAK-BLA) has changed a little and so new pictures have been taken and uploaded. Please also note that the dimensions are slightly different and so this has been updated in the product description. We have some of the older style left as well, which have been listed separately under the SKU HD-WL-BIK-RAK-PLST.

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29/03/2022 Pricing

We have had to put the price up on the Garden Trolley as well as a few other products. Please take a fresh download of the csv file to get all the latest prices.

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28/03/2022 New Cycling Accessory Photos

Over the last week we have added new photos for some of our bike accessories, including our pedals and locks.

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24/03/2022 Re-Stock

Today we have had a re-stock of many of our Gym and Sports products including some of our Tri-Folding Mats in pink and our Spinlock Dumbbell Bars.

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16/03/2022 3D Secure Card Verification

On rare occasions you may have had trouble placing higher value orders through our checkout when using the Pay by Card method (powered by Braintree). We have been doing some work on this and have added 3D Secure to our payment authorisation process for orders over £25. If you have any problems making payments through the Pay by Card option please let us know so we can investigate it. Please also note that it is possible to pay by card as a guest through the Paypal option (even if you don't have or want a Paypal account).

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16/03/2022 Folding Chairs and other Products Re-Stocked

This week we have a few deliveries which will see many items restocked. Yesterday saw many of our Pet Products topped up and today our popular Folding Leather Chairs have come back into stock. Please note that there are some price changes as the result of external factors so please take a fresh download of the csv file to ensure you have the latest prices.

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02/03/2022 Re-Stock and Price Changes

We have had a large delivery today which sees popular products like the DIY Organiser Boxes and the Larger Folding Step Stools come back into stock. Please note that some restocked items have increased in price a little due to external factors. We have also taken the opportunity to review some of our other prices, so some items will have come down in price a little. Please download a new copy of the downloadable csv file for full price details and new stock levels.

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15/12/2021 Christmas Holidays

Over the Christmas period we will be open as usual other than the standard Bank Holiday days. Here is the full schedule:

  • Open as usual, up to and including Friday 24th December
  • TekBox staff spend the weekend eating far too much food
  • Closed Monday 27th & Tuesday 28th December
  • Open Wednesday 29th, Thursday 30th and Friday 31st December
  • Closed Monday 3rd January
  • Open as usual from Tuesday 4th January onwards

Please ensure all orders are placed as early as possible for the best chance for delivery before Christmas. Royal Mail and other couriers are working at full capacity currently so delays are possible on some orders. We recommend that all standard delivery orders are placed by Friday 17th December to give them the best chance of arriving in time for Christmas. Next Day orders will be processed as such until 1pm on Thursday 23rd, but please note that with courier facing high demands we cannot garuantee delivery on the 24th. Any Next Day orders placed after 1pm on the 23rd will still be sent on a Next Day service, but please note that these will not go out for delivery until the 29th at the earliest. A similar system is in place for orders placed on the 31st, with these orders due for delivery on the 4th January at the earliest.

All orders placed before 1pm everyday will be sent out later that same day, although we will try to get extra parcels out from after the deadline where possible. But please place orders as early as possible to ensure the earliest dispatch possible.

Finally, from all of us here at TekBox, thank you again for working with us throughout 2021 (especially in continually difficult circumstances!). We hope you have a wonderful time over the holidays and wish you all the best for 2022.

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10/11/2021 ParcelForce

We are pleased to announce that we have now added ParcelForce to our courier range. They will be taking on some of our larger parcels, as well as the majority of next days parcels. This now also means that products marked as 'XL Courier' will see a hefty reduction in regional postage costs, most notably Northern Ireland, Scottish Highlands and Off-Shore Islands such as the Isles of Man and Wight. Please note however that 3 of our products will not be available for shipping to out of zone areas: the 4 Foot Barbells, Computer Desks and the Wall Mounted Pull Up Bars. For a full list of zonal charges, please refer to our Delivery and Returns page or use the following excel sheet: here.

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19/10/2021 Shipping Region Update

For Standard Courier items to KW and IV postcodes now incur a fee of £1.99. This has been changed on the Delivery and Returns page to reflect this. I have also added a csv file to the website, in the same manner as the products file, with the full list of regional charges by postcode. This can be accessed here.

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18/10/2021 Soft Balls and Aerobic Steps

Our most recent batch of soft balls have come in in a deeper green colour than previous batches. We have therefore updated the pictures to reflect the new colour shade. We do have a few of the previous shade left, and so we have added them to the site as a new colour: turquoise. Our Single Aerobic Steps are also now available in 2 new colours, with red and blue being added to the existing green option. You will find these on the site as separate listings which we invite to add to your own platforms.

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13/10/2021 Large Re-Stock & Price Changes

Over the course of the next 10 days we are receiving a bunch of large deliveries which will see a re-stock of well over 100 products, many of which are currently out of stock. This includes many popular sellers such as the Half Steps, 10kg Ankle Weights and Bathroom Scales. Unfortunately, due to the very high manufacturing and international delivery costs you may have seen on the news, we have had to increase the price of some products. These prices changes will be made this afternoon so please download a csv file to check any changes. I recommend keeping an eye on the csv file over the course of the next 2 weeks to track the items coming in, as well as any further prices changes as we may still incur additional costs. We are also happy to report that there will be a whole bunch of new products coming onto the site in the next 2-3 weeks, including Plyometric Jump Boxes, Gardening Tools and more.

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01/10/2021 Wall Mounted Pull Up Bars

A small design change means that the black Wall Mounted Pull Up Bars now have a black grip rather than silver. Please see the listing for updated pictures.

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23/07/2021 Postage Update

We are pleased to announce that we have updated our website so that it now applies the required regional shipping charges automatically at the checkout. Until now there has been a flat surcharge of £5.99 for all out of zone regions for all non-Royal Mail parcels. However, as a result of the website update and courier service changes, different areas will incur different postage charges for our heavier items. We are also able to offer Royal Mail 1st Class post on Large Letter and Parcel items, which you will find as an option at the checkout for applicable orders.

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21/07/2021 New Courier

We are always working hard to ensure we provide a range of reliable courier services offering ensure nationwide deliveries at the best prices, for what is quite a diverse range of products! We have now introduced Hermes to our courier options and so you may find some parcels being sent on their standard service. We are also currently implementing a website improvement which will improve the way the site handles different courier options. This will mean that out of zones charges will be part of the standard checkout procedure. Full details of this will follow once the update has taken place.

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15/06/2021 New Payment Methods

We are pleased to announce that we have now added a new payment option at the checkout. Powered by Braintree, you will be able to pay by debit or credit card directly on the payment page. We have also made our Paypal option available directly through the My Cart dropdown box and the Shopping Cart page.

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08/06/2021 New Products

We have added 4 new products to the website:

  • 4FT-LAD-SHLF-WALN - 4 Tier Ladder Shelves - Walnut Finish
  • 4TR-LAD-SHLF-LIHT - 4 Tier Ladder Shelves - White
  • COMP-DSK-CC-BLK - Folding Computer Desk - Black
  • COMP-DSK-CC-LIHT - Folding Computer Desk - White

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19/05/2021 Pricing Discounts

We are currently experiencing intermittent issues with our dropshipping discount. If the website is not displaying your discounted prices, please hard refresh the page (ctrl+f5) and double check you are logged in. If the discount is still not displaying correctly then please let us know via email. We are working on permanent fixes to get this sorted as quickly as possible.

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19/05/2021 New Photos

In the last few days we have taken a few new pictures of some of our items. The majority of these are additional images rather than the main one, but we hope will be good additions to your listings. The products with new additional images are the Allen Keys, Fishing Magnets, 4 Digit Padlocks, Double Loop Cables and Bicycle Bottle Cages.

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22/04/2021 Pet Cages

Our smaller Pet Cage is back in stock but we have had to increase the price of them. We have also had other items back in stock; please use the csv file for the latest stock levels and prices.

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19/04/2021 Postal Service Update

At 2pm today (Monday, 19th April) we will be implementing several changes to our shipping methods. We have added Royal Mail Tracked to our range of services which will replace the untracked service for Royal Mail parcel items. Here are the key changes, as will be confirmed in an email newsletter:

  • Regular Parcel items will now feature en-route tracking. Large Letter items will remain on the standard, untracked service.
  • All products will remain as Free Delivery.
  • The move to the Tracked service allows us to send many items with RM which would previously have been sent with a courier. As a result there will be more items which will no longer incur out of zone charges.
  • This upgraded service means that some products will unfortunately see a price increase. We have tried to keep this to a minimum but feel that the improvement in service is well worth it. A full list of these items is available on our news and updates page.

To make it clearer which products are sent with which service we have added a new column to the CSV file. The field is titled "postal_service" and will contain the following values:

  • Royal Mail Standard - These items are sent with Royal Mail 48 Large Letter service which typically takes 2-3 working days. This is an untracked service but does provide a delivery scan confirmation.
  • Royal Mail Tracked - This is our new tracked service. It is also a 2-3 working day service but provides en-route tracking as well. The items are a combination of former RM parcels and some previously couriered items. All of the parcels in this subset are free shipping to all areas in the UK and do not incur out of zone charges.
  • Courier (Zonal Charges Applicable) - These parcels will be sent Yodel (or occasionally DX), delivering in 2-3 working days. Zonal Charges remain in place for these items to Out of Zone Areas (please see our shipping page for further details).
  • XL Courier (No Orders to Out of Zone Areas) - A couple of our products cannot be shipped to Out of Zone areas and so are classed as XL items. These are normally sent with DX and are occasionally sent with Yodel. These cannot be shipped to any out of zone areas.



For more information please refer to our Shipping and Returns Page

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15/04/2021 Garden Trolleys

Our garden dump trolleys and large cage trolleys are now back in stock. As a lot has happened in the 10 months since they were last in stock the price has had to increase. They are however from a new supplier and are even more sturdy!

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31/03/2021 New Scooters

We have added some brand new items to the website. We now have 3 Wheeled Scooters and Stunt Scooters, both in 4 different colours.

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19/03/2021 New Products

We have added 4 new products to the website:

  • CAT-HID-GRY - Cat Hideout Cave
  • CAT-CAV-GRY - Cat Cave
  • CAT-DON-L-GRY - Cat Donut
  • PET-BED-22-L-GRY - Large Memory Foam Pet Bed

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19/03/2021 Neoprene Phone Cases

The largest size of our phone cases, NEO-H, has a new design. The photo on the listing has been changed to reflect this. The other sizes remain in the older design as seen on the listings.

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